Repair Services
At Precision PC & Repairs, we proudly offer our computer repair and customization services to all counties within a 50-mile radius of Hinesville, GA. Our extensive service area ensures that residents and businesses alike have access to high-quality technical support and solutions. Whether you need on-site assistance or prefer our convenient pickup service, our skilled technicians are ready to address your needs with professionalism and efficiency. We are committed to delivering exceptional service to every community we serve. Current Counties we serve,
Liberty County
Bryan County
Chatham County
Effingham County
Bulloch County
Tattnall County
Long County
McIntosh County
Wayne County
UNLESS YOU NEED REMOTE ACCESS REPAIRS!! There is no limit for remote access, read below for the Remote access requirements.
Dropping off your PC for repairs at Precision PC & Repair involves a simple process. To initiate the repair service, you can either call us at [Your Contact Number] or send an email to admin@precisionpcrepair.com Upon receiving your request, we typically arrange for one of our technicians to pick up your computer at a time that is convenient for you. This ensures that your device is safely transported to our facility for diagnostics and repair. Our team is dedicated to providing you with a seamless and efficient service experience.
Mobile Repair Services Introduction
At Precision PC & Repair, we bring expert computer repair services directly to your doorstep with our convenient mobile repair solutions. Whether you're facing hardware issues, software glitches, our skilled technicians are ready to assist you. We offer a straightforward, transparent service structure to ensure your peace of mind.
Service Hours and Call-Out Fee
Our mobile repair services are available from Monday to Friday, between 9 AM and 6 PM, with a standard call-out fee of $80 ontop of the price of repairs. For weekend service on Saturday and Sunday, the call-out fee is doubled to accommodate the demand. This fee covers our technician's travel and initial assessment of your device. Maximum appointment time is 1 and a half hours. If you are just wanting your PC picked up there will be no fee but the wait for repair may be longer.
Repair Assurance
We strive to fix your computer on the spot whenever possible. However, if the issue requires more extensive repairs that cannot be completed during the initial visit, the call-out fee will be fully refunded. In such cases, we will take your computer to our repair facility, ensure it is thoroughly serviced, and return it to you upon completion.
Our commitment to customer satisfaction means you can trust us to handle your computer repair needs with professionalism and efficiency. Contact us today to schedule a service appointment or for any inquiries about our mobile repair services.
Scheduling a repair appointment with Precision PC & Repair is quick and easy. You can choose from the following options:
- Online Booking: Visit our website and use the online booking system to select a convenient date and time for your appointment. Simply fill out the required information, and you will receive a confirmation email with your appointment details.
- Phone Call: Call our customer service team at (912)531-4848 during business hours. Our representatives will assist you in scheduling an appointment that fits your schedule.
- Email Request: Send an email to admin@precisionpcrepair.com with your preferred appointment date and time, along with a brief description of the issue. Our team will get back to you promptly to confirm the details.
Once your appointment is scheduled, our technician will arrive at your location at the agreed time to assess and address the issue. We look forward to providing you with exceptional repair services.
Remote Connection Policy for PC Repairs
Purpose: This policy outlines the procedures, pricing, and benefits of remote PC repair services offered to customers for their safety, security, and comfort while remaining in their own homes.
Scope: This policy applies to all remote support services provided by our technicians.
Service Description: Customers can request remote assistance to diagnose and repair their PCs. Our technician will connect to the customer's computer via secure remote access software to troubleshoot and resolve issues efficiently.
Pricing: The cost of remote support ranges from $100 to $200, depending on the complexity of the problem. An initial assessment will be conducted to determine the estimated cost before proceeding with the service. If being used as a diagnostic tool there will be no charge.
Payment Terms: Minimum Payment is required before the service begins. We accept various payment methods, including credit cards and electronic transfers.
Customer Responsibilities: Customers must ensure that their internet connection is stable and that they have the necessary software installed to allow remote access. It is the customer's responsibility to back up important data prior to the session. The required software to have installed prior to the appointment is called "Teamviewer". A waiver will need to be signed granting access to your PC. This can be done on your phone
Limitations of Service: While we strive to resolve all issues remotely, some problems may require in-person assistance. If this is the case, customers will be informed, and additional charges may apply.
Privacy and Security: All remote connections will be conducted with the utmost regard for customer privacy and security. No personal information will be accessed without explicit consent.
Benefits: This remote support service allows customers to address their PC issues conveniently and securely from the comfort of their own homes, minimizing exposure to potential health risks and providing peace of mind.
Contact Information: For any questions or to schedule a remote session, please contact our support team.
Please be ready to explain what is going on with your device. Once booking is complete we will send you payment confirmation to finalize your call out request.